The Plumbers You Can Count On, No Matter What
When a pipe starts bursting like a geyser, your shower runs cold on a Christmas morning, or all your drains are backed up with sewage the night of the big dinner party, you can’t afford to wait around for someone to come out on Monday. You need an emergency plumber ASAP. Alaskan dispatches 24/7 emergency plumbers across Phoenix and Tucson. The same Polar Bear standards we bring at noon on a Wednesday apply at midnight on a Sunday, too: being on time, delivering top-rated service, and setting you up for plumbing success in the future.
What Counts as a Plumbing Emergency?
While plumbing problems can all seem like emergencies, not all of them are. But pick up the phone right away if you are dealing with any of the following:
- A burst pipe or active water leak that you can’t stop (even with a shut-off valve)
- Sewage backing up into a tub, shower, or floor drain
- A water heater leaking onto the floor or showing visible corrosion at the tank
- No water to the entire home with no obvious cause
- A gas smell near a water heater, gas line, or appliance
- A frozen pipe that has just thawed and started leaking
- A toilet overflowing repeatedly with no fixable cause
- A sump pump failure during the monsoon season
If you are reading the list and thinking, “I think we’re at that point,” you probably are. Call us. The faster we can get to you, the less the damage (and costs) will likely be.
Emergency Plumbing Services We Handle
Here’s how Alaskan serves our neighbors in the Valley and Old Pueblo with emergency plumbing.
Burst Pipe Repair
A burst pipe can drop hundreds of gallons into your home in under an hour. First, find your main shut-off valve. Close it. Second, call us. Our emergency plumbers in Phoenix, AZ, locate the break, isolate it, and get you back to normal running water as fast as the situation allows.
Sewer and Drain Backups
Like a lot of plumbing problems, sewage backing up into your lowest drain isn’t something that’ll go away on its own. We arrive with cameras and clearing equipment, locate the blockage, get the line moving, and tell you whether you are looking at a one-time clog or a sewer line problem that needs more attention.
Water Heater Emergencies
Our emergency plumbers diagnose tank and tankless units around the clock. If the unit is fixable tonight, we fix it. If it’s not and needs more work, we’ll get something on the schedule for you and help you ASAP.
Slab Leak Detection
Slab leaks often don’t show up with much fanfare. It’ll let itself be known via wet spots on the floor, or the faint sounds of running water when everything’s off. We use leak detection equipment to locate the issue without breaking up half a kitchen. We’ll then plan a fix for you.
Gas Line Emergencies
A gas smell is never a wait-until-morning problem. If you suspect a gas leak, get out of the house, call the gas company first, and then call us. Once the area’s safe, our plumbers will locate the leak, repair the line, and make sure everything’s in order.
What to Do Before the Plumber Arrives
Take a few minutes of prep to save on costs and make life a bit easier.
- Locate your main water shut-off and close it for active leaks
- Shut off the gas at the meter or appliance for any suspected gas issue
- Turn off the power to any area where water is reaching outlets or fixtures
- Move furniture, rugs, and electronics out of the affected room
- Clear a path from the front door to the problem area
- If you can take a quick photo of the issue for your insurance, do it
Schedule a Polar Bear Emergency Plumber Today!
If you’ve got a burst pipe at midnight or sewage in your tub at sunrise, the crew at Alaskan is here for you. Call us for Phoenix or Tucson. Polar Bears, on time, day or night.
Frequently Asked Questions
Here are common questions our Polar Bear plumbers get.
How fast can a Polar Bear plumber arrive?
Response times depend on the time of day, where you are, and traffic. But most emergency calls in Phoenix and Tucson get a Polar Bear plumber out to you within a few hours. We prioritize active flooding and gas issues.
Can I shut off the water myself?
Yes, and if it’s safe to do so, you should. The main shut-off is usually near the front of the house, in a basement utility area, or at the water meter. Try looking for it now so you know where it is in the future.
What if it turns out it was not really an emergency?
That’s okay! We would rather an emergency call be something not as pressing than you not call us at all.