Alaskan Air Conditioning & Heating prides itself in providing excellent heating and air conditioning services to Phoenix AZ residents.
Our reviews from your Phoenix AZ neighbors describe the positive impact we’ve had in your community.
Local Reviews
for Phoenix, AZ
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Fast service
JOHN - Phoenix, AZ
Called company, advised them of our problems, said they would come 2 hours latter Kirk was at my door 1 hour later problems solved!
very professional, very polite.
Tom - Phoenix, AZ
was here on time, was very professional and very polite. did the inspection, gave us the results and was gone.
Wonderful service
LINDA - Phoenix, AZ
Great communication...I knew who to expect and when to expect them.
Service
JUDY - Phoenix, AZ
Great
Terrific Experience
CHIP - Phoenix, AZ
Seamless and thorough job. Well done,,,
Great service
Fred - Phoenix, AZ
Great
KAREN - Phoenix, AZ
I found Junior to be very professional. He explained to me, where i understood what he found wrong. He didn't pressure me into buying anything right then which i appreciated. He gave me a chance to speak to my son to see what he thought..
Great Service
DAVID - Phoenix, AZ
AC service
Faydra - Phoenix, AZ
knowledgable technician
ALISHA - Phoenix, AZ
Earl was great. he gave us all the options and facts before we had to make any decisions. He also answered a lot of other questions I had regarding alternative choices. I did not feel pressured and felt he was very fair. He was thorough and shared all his findings with me. He had some photos to show the details. I will definitely call on Alaskan air conditioning for future needs.
Service good
Debbie - Phoenix, AZ
Price seemed a little high for generic exhaust fan
Very professional and helpful
Darryl - Phoenix, AZ
greeat service
Ronald - Phoenix, AZ
Subpar
Seana - Phoenix, AZ
Scott Deming was great at explaining everything and i would give him high marks. Where it fell apart was with the install. The tech left before making sure the unit actually cooled, so i had to call back. Turns out the condenser was not hooked up, which is a big deal. Another tech came back out and corrected that and i'm thankful, just wish it could have been correct the first time.The following day my unit wasn't cooling, temperature had climbed to 87 degrees and another tech had to come out and add coolant because the other had leaked out, again things that should have been correct the first time. Junior was the tech that came and added additional coolant and he was wonderful! He did a thourough examination to ensure everything was good to go. He also explained that someone would be in touch to check out the entire install, typically a week after the unit is initally installed. I was happy to hear this due to the issues i've had, but it was also the first time this was mentioned.My suggestion would be to have an experienced installer working with and examining the work as it is being done, by the less experienced techs. There was someone who showed up after about three quarters of the work had been done. But he didn't really examine anything and could barely make it up the ladder to the attic. He also was laying on the front porch instead of working with the crew.My attic opening has not been repaired and looks attrocious, i'm not really sure how to get that fixed as i was told it would be part of the service, during my initall conversation.
Response from Alaskan Air Conditioning & Heating (Phoenix):
seana, im sorry you had a less than perfect experience with our company, shawn is reaching out ot you to get attic opening fixed
great service
Steve - Phoenix, AZ
Reliable And Easy To Work With
Elizabeth - Phoenix, AZ
professional service
Robert - Phoenix, AZ
Great service awesome.
LISA - Phoenix, AZ
Fully satisfied
Robert - Phoenix, AZ
Friendly, sincer, honest... what else can you ask for...
annual check-up
RICHARD/LEE - Phoenix, AZ
It is great that I paid for and have received a "free" annual check-up on my heating/cooling equipment. Mike is a great guy. He came and did my inspection and serviced what ever needs to be done on this annual service. The only thing that I am even a little disappointed with is to be told I should have another part/gizmo attached to my equipment. I understood when buying that I was getting excellent and efficiant units which I wanted and paid for at the original purchase. I do want want to hear 3 years later that I should have something more at additional cost. I thought I had the best. I did not compromise with what I bought.
xxxx
Roger - Phoenix, AZ
A/C Repair
SUSAN - Phoenix, AZ
Prompt response, repair completed in less than 30 minutes!
Great
JOE - Phoenix, AZ
You'r rep was good about answering my question doing his job. Good Job.
Patient helpful attitude
Mike - Phoenix, AZ
Tyler was very good at explaining what needed to be done
Earl has been to my home several times. He is very thorough and keeps my 12 year old a/c unit running great.
Patty - Phoenix, AZ
KIRK L.
Performed post install audit.
KIRK L.
Performed post install audit.
EARL D.
Signing a new client on an Alaskan Air Conditioning Club Membership while performing a 40 point maintenance tune up on a Goodman air conditioner
BEN P.
Tuned up a carrier air conditioner
EARL D.
Renewing an Alaskan Club Membership for a long time Preventative Maintenance customer with a rooftop Rheem heat pump
CARLOS V.
Tune up on a Rheem heat pump
KIRK L.
Diagnostic on carrier unit. Had blown fuse. Replaced fuse unit operating to spec at this time.
KIRK L.
Diagnostic on unit found low on refrigerant.
EARL D.
Installing a surge protector on a rooftop Trane air conditioner and signing an Alaskan Club Membership for a first time Alaskan Air Conditioning client
CARLOS V.
Tune up on a Rheem split unit
KIRK L.
Diagnostic on unit. Operating to spec.
EARL D.
Replacing a weak voltage absorption device on a rooftop Goodman heat pump for an Alaskan Air Conditioning Club Member
EARL D.
Trane rooftop air conditioning maintenance tune up for an Alaskan Air Conditioning Club Member
EARL D.
Trane rooftop air conditioning maintenance tune up for an Alaskan Air Conditioning Club Member
CARLOS V.
Tune up on a Trane split unit
EARL D.
Carrier heat pump 40 point maintenance tune up for an Alaskan Air Conditioning Club Member with two systems
BEN P.
Tuned up a Trane air conditioner
KIRK L.
Diagnostic on Goodman unit. Found screw hole in condenser coil.
KIRK L.
Lennox
KIRK L.
Performed diagnostic found bad dual VAD. Replaced and tested unit.
KIRK L.
Performed diagnostic found high pressure switch tripped. Checked pressures amp draws unit operating to spec at this time.
KIRK L.
Financed new Lennox unit.
WILLIAM F.
No cool. Bad board
ANTHONY T.
Got to residents found irrigation was leaking recommending irrigation vacuum manifold checked all angle stops and leaks found older style angle stops ahead plastic shafts Recommending those be replaced due to their staff and cannot turn them on and off also gave quote on washer lines cannot access them at this point because it’s behind a shelf that was made would have to move everything off the shelf to be able to move it so I don’t break anything that is a double stacked style washer and dryer customer was asking about waterlines
WILLIAM F.
Repair drain line from storm.
